The 411

February 25-26, 2025
9:00 a.m. - 12:30 p.m.


$750 (+hst)
Discounts available.


Meet the Instructor

David Kardish

David Kardish

David Kardish, APR, has over thirty years of experience working in all aspects of planning and communications in Canada and the United Kingdom. He has consulted to federal government departments, non-governmental organizations and private sector companies. Mr. Kardish has worked as a strategic planner, communications practitioner, evaluator, lobbyist, social marketer, and is a skilled adult educator, trainer and facilitator.

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"It provided exceptional strategic, purposeful direction on facilitation that leaves learners completely supported to implement skills to succeed. David is an exceptionally knowledgeable, engaging and skilled leader!"

"The instructor's ability to engage participants was a real plus."

"The course was clear and concise, as well as easy to picture/visualize."

"I really liked the fact that the instructor was open to discussing specific experiences of the students."

"David was a great speaker and made everyone very comfortable. He is very knowledgeable. A pleasure to listen to."

"David's preparation and knowledge of the subject matter was very good. He made learning the materials easy."

"Something that can be so dry was actually so engaging. Great humour, examples and take aways."


NOTE: The workshop content described below will be delivered through ZOOM ONLINE on two consecutive half-day sessions. Agendas and other relevant workshop documentation will be sent to you by the workshop instructor at least three days prior to the date of the first session.


Whether you work in the public, private or voluntary sector, teamwork has become a critical success factor in achieving organizational results. And a skilled facilitator armed with a diverse facilitation tool kit can ensure that work groups are able to achieve maximum success. Not surprisingly, knowing how to organize a meeting and/or workshop and possessing and applying the skills required to facilitate and guide teams throughout their deliberations and ensure a successful and meaningful conclusion to their proceedings have become increasingly important to all managers and supervisors.


"Practical Facilitation Skills" will provide participants with the basic skills necessary to design and lead a wide variety of discussions, meetings and/or workshops. Specifically, participants will learn about:



8:45 - 8:55 Introductions and Workshop Overview
8:55 - 9:30 Introduction to Facilitation
Participants will discuss the meaning of facilitation, its value within the organization and be provided with a brief overview of the roles and responsibilities of the facilitator.
9:30 - 10:30 How to Design a Facilitation/Meeting
Participants will learn how to design a facilitation/meeting agenda and learn how to use 'icebreakers' and the importance of opening, closing and evaluating facilitation processes.
10:30 - 10:45 Break
10:45 - 11:45 Basic Facilitation Skills: Verbal Techniques
Participants will be introduced to some of the basic facilitation skills they will require, including: verbal and nonveral techniques and recording.
11:45 - 12:30 Exercise
Based on an illustrative case study that will be provided by the CEC, participants will be asked to develop an agenda and facilitated approach for a meeting.
12:30 - 13:30 Lunch
13:30 - 14:00 Basic Facilitation Skills: "Reading" the Group and Consensus Building
This session will investigate the importance of learning how to 'read' the group and how to move a group to consensus.
14:00 - 14:30 Generating and Organizing Ideas
Participants will investigate the facilitation tools necessary for generating and organizing ideas and information, including:
brainstorming, structured rounds, t-charts, affinity trees, timelines, flow charts, and matrix diagrams.
14:30 - 14:45 Break
14:45 - 15:30 Ranking and Evaluating Ideas
Participants will learn about different approaches for ranking and evaluating the ideas and information generated in a facilitated process. The discussion will focus on the following methodologies:
Multi-voting; ranking and prioritizing; nominal group technique; force field analysis; quadrant diagram; and decision matrix.
15:30 - 16:15 Exercise
Working in small groups, participants will build an Affinity Tree.
A representative from each group will present and discuss their Affinity Tree.
16:15 - 16:30 Wrap-up and Workshop Evaluation
Participants will have an opportunity for final questions and clarifications on the workshop content and will complete a short evaluation.