Home | Contact

practical facilitation skills (G022)

Workshops > Government > Complete List > Basic Facilitations Skills

WHY SHOULD YOU ATTEND?

Whether you work in the public, private and voluntary sector, teamwork has become an underlying critical success factor in achieving organizational results. And a skilled facilitator armed with a diverse facilitation tool kit can ensure that work groups are able to achieve maximum success. Therefore, the skills required to facilitate and guide teams throughout their deliberations and ensure that teams reach a successful and meaningful conclusion to their proceedings has become increasingly important to all managers and supervisors. Knowing how to organize a meeting and/or workshop and possessing and using the skills necessary to facilitate such events is fast becoming an essential skill set for all managers and supervisors alike.

WHAT WILL YOU LEARN?

"Practical Facilitation Skills" will provide participants with the basic skills necessary to design and lead a wide variety of discussions, meetings and/or workshops. Specifically, participants will learn about:

Understanding facilitation basics;
How facilitation helps groups achieve results;
Establishing the foundations for facilitation;
Using facilitation in your organization;
Understanding adult learning styles and habits;
How to design a meeting and a workshop;
Tools for generating information and ideas and making decisions;
Using visual aids;
Managing difficult participants; and
How to evaluate a facilitation process.

WORKSHOP AGENDA

Agenda
8:45 - 9:30 AM	Introduction Participants will discuss the meaning of facilitation, its value within the organization and be provided with a brief overview of the roles and responsibilities of the facilitator.
9:30 - 10:30 AM	How to Design a Facilitation/Meeting Participants will learn how to design a facilitation/meeting agenda and learn how to use 'icebreakers' and the importance of opening, closing and evaluating facilitation processes.
10:30 - 10:45 AM	Health Break
10:45 - 11:45 AM	Basic Facilitation Skills: Verbal Techniques Participants will be introduced into some of the basic facilitation skills they will require, including: verbal and nonveral techniques and recording.
11:45 - 12:30 PM	Exercise Session Based on an illustrative case study that will be provided by the CEC, participants will be asked to develop an agenda and facilitated approach for a meeting.
12:30 - 1:30 PM	Lunch
1:30 - 2:00 PM	Basic Facilitation Skills: "Reading" the Group and Consensus Building This session will investigate the importance of learning how to 'read' the group and how to move a group to consensus.
2:00 - 2:30 PM	Generating and Organizing Ideas Participants will investigate the facilitation tools necessary for generating and organizing ideas and information, including: brainstorming, structured rounds, t-charts, affinity trees, timelines, flow charts, and matrix diagrams.
2:30 - 2:45 PM	Health Break
2:45 - 3:30 PM	Ranking and Evaluating Ideas Participants will learn about different approaches for ranking and evaluating the ideas and information generated in a facilitated process. The discussion will focus on the following methodologies: Multi-voting, ranking and prioritizing, nominal group technique, force field analysis, quadrant diagram, and decision matrix.
3:30 - 4:15 PM	Exercise Session Working in small groups, participants will build an Affinity Tree. A representative from each small group will present and discuss their Affinity Tree.
4:15 - 4:30 PM	Workshop Close and Evaluation Participants will have an opportunity for final questions and clarifications on the workshop content and will complete a short evaluation form.

Instructor

David Kardish

David Kardish, APR, is President of the CEC and has over twenty years of experience working in all aspects of communications in Canada and the United Kingdom.

read bio

When, Where How much?

November 7, 2008

Suite 205, 223 Colonnade Road
South, Ottawa

$ 675 (+ tax)

Register for a workshop

Online

By mail

The Centre for Excellence in Communications
Suite 214,
223 Colonnade Rd South
Ottawa, Ontario,
K2E 7K3

By email

registration@comcec.com

By telephone

(613) 233 2175

By fax

(613) 233 7617

E-mail Updates

Receive bi-weekly workshop schedule updates by e-mail

Testimonials

"The instructor's ability to engage participants was a real plus"

"The course was clear and concise, as well as easy to picture/visualize"

"I really liked the fact that the instructor was open to discussing specific experiences of the students"