The 411

September 27-28, 2017
8:45 a.m. - 4:30 p.m.

CEC Training Facility
1900 Merivale Road, Suite 206
Ottawa, ON K2G 4N4

$1450 (+hst)
Discounts available.

Register


Meet the Instructor

Janice Francisco

Janice Francisco

Janice Francisco stimulates thinking breakthroughs to drive innovations in organizational performance. She is a CEC Associate and President of BridgePoint Effect, an Ottawa-based consultancy she founded in 2001, intent on guiding learning and change with creativity and innovation.

read bio


Testimonials

"Janice is very knowledgeable about the subject... she owns it! That, with the combination of a great communicator, wonderful slides, materials and tools, made this day very worthwhile for me. Wonderful day! Can use this at work, at home, in life." - G. Maillet, Natural Resources Canada


G079
CRITICAL THINKING AND
CREATIVE PROBLEM SOLVING


WHY YOU SHOULD ATTEND

An increasing emphasis on creativity and innovation in the workplace has left many managers and staff alike recognizing that they need a process for innovation and a deeper understanding of how to balance the need for critical thinking with a call for more creativity. Many organizations are all to familiar with the challenges associated with doing more with less, finding new and better ways of doing work, innovating new possibilities and dealing with change in the workplace.

Creative Problem Solving is a proven method for approaching a challenge or opportunity in an imaginative way. It is a process for innovation that helps you explore and reframe the problems you face, come up with new, innovative responses and solutions and then take action. Creative Problem Solving uses tools and techniques that make problem solving fun, engaging, and collaborative in a way that balances creative and critical thinking throughout the process. When applied in a deliberate way Creative Problem Solving helps you create better solutions and positive experiences with stakeholders that help speed the adoption of new ideas.

Critical thinking engages a diverse range of intellectual skills and activities that are concerned with evaluating information, our assumptions and our thinking processes in a disciplined way so that we can think and assess information more comprehensively. Critical thinking, a necessary component of creative problem solving, helps us to identify false ideas or ideologies that will impede the achievement of intended outcomes.

This course will introduce you to FourSightTM as a means to develop your capacity for Critical Thinking and Creative Problem Solving. FourSight’s 4-step process – clarify, ideate, develop, implement – draws on over sixty years of research into Creative and Critical Thinking.

This course will help you:

The content of this course is suitable to any level of staff to managers tasked with engaging in innovation, guiding change, solving problems or collaborating with stakeholders. It will provide participants with a better understanding of how to achieve creativity and innovation in the workplace and a means to engage in critical thinking and creative problem solving using a research-based, proven process that makes innovation structural, language-based and measurable.

Government workers will find this course aligns to the Federal Public Service Values and Ethics Code, Destination 2020 and the Policy Framework on People Management relative to fostering cultures of innovation.

COURSE MATERIALS

Takeaways included with this course are:

WHAT YOU WILL LEARN

Agenda: Day 1
8:45 - 9:30 Workshop Overview and Participant Introductions

Activities to warm up to the topic of critical thinking & creative problem solving, assess participant learning outcomes and establish a creative learning environment. Mind mapping as a creative problem solving tool is used.

9:30 - 10:30 Critical thinking… a critical component to creative problem solving

What does it take to be a critical thinker? Using the Critical Thinking Disposition Questionnaire, participants explore aspects of critical thinking and the characteristics of critical thinkers. The relationship between critical thinking and creative problem solving will be introduced as will the mind set for critical thinking. Video, individual activities, small and large group discussions are used.

10:30 - 10:45 Break
10:45 - 12:00

Participants are introduced to a variety of tools to engage more comprehensively in Critical Thinking. Small and large group discussions are used.

Critical thinking concludes.

12:00 - 1:00 Lunch
1:00 - 2:30 Creative Problem Solving - How do you approach a challenge?

Participants will receive feedback on the FourSight Breakthrough ThinkingTM assessment completed before class. This feedback will assist in understanding where in the creative process they draw their energy and will develop awareness of the impact their personal thinking preferences have on problem solving and team performance.

2:30 - 2:45 Break
2:45 - 3:30

FourSight debrief concludes.

What’s in Your Creative Problem Solving Tool Kit?

Participants are introduced to the FourSight Innovation Station and Your Tool Cards through individual activities, small and large group discussion.

3:30 - 4:30 Mind set of a Creative Problem Solver

Participants explore the biggest challenges to engaging in the Creative Problem Solving process, the thinking habits and attitudes required to use the process productively and creative thinking guidelines.


Agenda: Day 2
8:45 - 9:20 Warm up Activity – Thinker Keys
9:20 - 10:30 Essential Tools for Engaging in Creative Problem Solving

Participants learn the five essential tools in the FourSight Your Tool Card tool kit that are used across the Creative Problem Solving process.

10:30 - 10:45 Break
10:45 - 12:00

Essential Tools for Engaging in Creative Problem Solving moves to conclusion. Examples of how to use Creative Problem Solving Tools to support stakeholder engagement are introduced and participants have an opportunity to assess opportunities for using other tools in FourSight Your Tool Card tool kit in their work.

Using the Creative Problem Solving Process – Practice Activity

Using the FourSight Innovation Station and Your Tool Cards participants engage in large and small group activities to practice using the Creative Problem Solving process by exploring opportunities for applying in their work what they’ve learned about Critical Thinking and Creative Problem Solving.

12:00 - 1:00 Lunch
1:00 - 2:30

Using the Creative Problem Solving Process concludes

2:30 - 2:45 Break
2:45 - 3:30

Participants debrief the practice activity by sharing outcomes of their problem solving effort and assessing lessons learned about using the FourSight Innovation Station and Your Tool Cards to engage in Creative Problem Solving.

3:30 - 4:30 Taking it Forward, Wrap up and Workshop Evaluation

Participants identify habits they will need to build success in applying Critical Thinking and Creative Problem Solving in their work and share key insights on how they plan to use CPS in their work.